Contents of this article are applicable to the following users
Product: NA
Platform: Mobile
Access Level: Owner, Manager, Supervisor, Employee
ClubAny is a perks marketplace in the StaffAny app where you can discover and redeem exclusive deals from participating brands. Browse available perks, choose the ones you like, and redeem them easily at participating outlets using your mobile device.
If your business is interested to be part of ClubAny, learn how to add brands and perks here.
This guide will cover how to:
Redeeming ClubAny Perks on Mobile
In ClubAny, a brand is the merchant you are redeeming from, and a perk is the specific offer under that brand. The steps below cover what to check before you redeem and what to do during redemption.
Browsing Perks
Start here to find a suitable perk and review important details before taking action.
Open the mobile app and tap More > ClubAny.
Tap a brand card to open Brand Details, then tap a perk to open Perk Details.
Before redeeming, review the perk details to confirm you are ready to use it:
Participating Outlet(s) — confirm you are at a listed outlet.
Terms and Conditions — review the perk rules before redeeming.
Redemption Limits (if set) — the perk may show a total limit or a per-staff limit:
If a total redemption limit is set, the perk detail page will show how many redemptions are available across the community. If the limit is reached, the perk will be marked as fully redeemed and the Redeem button will be disabled.
If a per staff redemption limit is set, you will see how many times you have redeemed it out of the allowed limit. If you have reached your personal limit, the Redeem button will be disabled for you.
Redeeming Perks
Redeem only when you are ready to use the perk at the outlet. We also recommend checking with the outlet staff beforehand to confirm that the perk is valid.
On Perk Details, tap Redeem.
In the confirmation modal, review and tap Redeem again to confirm.
After a successful redemption, you will see Successful Redemption! Page. Tap Back to ClubAny to continue browsing.
FAQ
Q: Why can't I see any brands or perks in ClubAny?
A: Brands appear only when they have active perks available. If you do not see a brand or perk, it may currently be unavailable.
Q: When should I tap Redeem while I am at the outlet?
A: Tap Redeem only when store staff is ready to process it. This keeps redemption aligned with actual usage.
Q: Why is the Redeem button disabled?
A: The Redeem button is disabled if the perk has reached its total redemption limit across all users, or if you have reached the per staff redemption limit set by the perk owner. Check the perk detail page for the relevant message.