Contents of this article are applicable to the following users
Tier: NA
Product: StaffAny
Platform: Web
Access Level: Owner
Job Titles and Departments are labels you can create and assign to staff members to organise your workforce. Once set up, these labels appear on staff profiles and can be used for reporting and filtering.
This guide will cover how to:
Set up Job Titles
Job Titles let you define the position names used across your organisation (e.g. Store Manager, Cashier, Chef).
Create a Job Title
Go to Settings.
Under Team Management, click Job Titles.
Click Create Job Title.
Enter the job title name and click Confirm.
The new job title appears in the Job Titles table and can be assigned to staff from their profile.
Rename a Job Title
Go to Settings → Job Titles.
Find the job title in the table and click Edit.
Update the name and click Save.
Set up Departments
Departments let you group staff by business unit or team (e.g. Operations, Kitchen, Front of House).
Create a Department
Go to Settings.
Under Team Management, click Departments.
Click Create Department.
Enter the department name and click Confirm.
The new department appears in the Departments table and can be assigned to staff from their profile.
Rename a Department
Go to Settings → Departments.
Find the department in the table and click Edit.
Update the name and click Save.
FAQ
Q: Can I delete a Job Title or Department?
Deletion is not currently available in the user interface. Contact us via the in-app help chat if you need a Job Title or Department removed.
Q: Where do I assign a Job Title or Department to a staff member?
Go to My Team, open the staff member’s profile, and update the Job Title or Department field under their work information.
Q: I cannot see Job Titles or Departments in Settings. Why?
These settings are only visible to Owners. If you are an Owner and still cannot see them, contact support via the in-app help chat.