Contents of this article are applicable to the following users
Tier: START UP, GROWTH, SCALE
Platform: Web, App
Access Level: Owner
There are 4 categories of access levels which determine the permissions a user has access to. Higher access levels have all the functionalities of lower access levels.
This help article covers the following
Functionalities across access levels
Note that higher access levels have all the functionalities of lower access levels. (owners have all functionalities of managers and more..)
Employees
access to mobile app
check their own schedules & timesheets
clock in for their shifts
Supervisor
view shifts of other team members in their section for the day (store tab).
Manager
access to the web app
create/edit schedules (own sections)
manage timesheets for (own sections)
edit section settings (own sections)
Owner
edit sensitive organisation wide settings, (Timeclock Sidekick, shift tags etc)
managing leave balances
viewing and input wages
manage payroll integrations
Note that for both managers and owners, they can only do the following for their OWN sections (sections that they are tagged to)
create/edit schedules
manage timesheets
edit section settings
Functionalities across modules
Schedule Functionalities
| Employee | Supervisor | Manager | Owner |
View shifts for self | ✓ | ✓ | ✓ | ✓ |
View shifts for other staffs | ✕ | ✓ | ✓ | ✓ |
Create shifts for other staffs | ✕ | ✕ | ✓ | ✓ |
Edit shifts for other staffs | ✕ | ✕ | ✓
| ✓ |
Submit shift availabilities for self | ✓ Part-timers only | ✓ Part-timers only | ✕ | ✕ |
Timesheet Functionalities
| Employee | Supervisor | Manager | Owner |
View timesheet for self | ✓ | ✓ | ✓ | ✓ |
View timesheet for other staffs | ✕ | ✕ | ✓ | ✓ |
Edit timesheets | ✕ | ✕ | ✓ | ✓ |
Export timesheets | ✕ | ✕ | ✓ | ✓ |
Accept & reject Work More Approval (WMA) | ✕ | ✕ | ✓ | ✓ |
Note that in order for managers to edit timesheets and approve WMA, access must be given via this setting.
Leave Functionalities
| Employee | Supervisor | Manager | Owner |
Apply Leave for self | ✓ | ✓ | ✓ | ✓ |
Check leave balance for self | ✓ | ✓ | ✓ | ✓ |
Approve leave applications (when set as approver) | ✕ | ✕ | ✓ | ✓ |
Set up & Edit leaves | ✕ | ✕ | ✕ | ✓ |
View & Edit leave balance for other staffs | ✕ | ✕ | ✕ | ✓ |
My Team Functionalities
| Employee | Supervisor | Manager | Owner |
Add/deactivate staff | ✕ | ✕ | ✓ | ✓ |
View account details for other staffs | ✕ | ✕ | ✓ Except for | ✓ |
Edit account details for other staffs | ✕ | ✕ | ✓ Except for phone no, access level | ✓ |
View and input wages | ✕ | ✕ | ✕ | ✓ |
View & Edit leave balance for other staffs | ✕ | ✕ | ✕ | ✓ |
A quick overview
General Functionalities
| Employee | Supervisor | Manager | Owner |
Web App access | ✕ | ✕ | ✓ | ✓ |
Mobile App access | ✓ | ✓ | ✓ | ✓ |
View all sections | ✕ | ✕ | ✓ | ✓ |
Edit section settings (own section) | ✕ | ✕ | ✓ ONLY name & tag | ✓ |
Edit organisation settings | ✕ | ✕ | ✕ | ✓ |
Set up web timeclock (own section) | ✕ | ✕ | ✓ | ✓ |
Send announcements (own section) | ✕ | ✕ | ✓ | ✓ |
3. FAQ
What are the access of owners for sections they are not tagged to?
Viewing and editing all employees on My Team (including wages)
Deactivating and reactivating any employee
Update leave balance of all staff
View all sections (cannot edit)
Learn how to change the access level of a staff here.