Contents of this article are applicable to the following users
Tier: NA
Product: PayrollAny
Platform: Web
Access Level: Owner
StaffAny supports generating a bank file for RHB Bank in Malaysia. Once downloaded, you can upload the file directly to RHB's online banking portal (RHBNow Business / BizcChannel) to process salary payments for your employees.
The bank file is generated in Excel (.xls) format. StaffAny automatically assigns each employee's recipient bank code using the BIC code from StaffAny's bank records. The file also includes a residency status code for each employee — resident employees use code 1 and non-resident employees use code 2.
Prerequisites:
The business entity's bank must be set to RHB Bank in StaffAny Settings.
Each employee's bank account details (bank, account number, and account holder name) must be configured in their payroll profile.
Each employee must have a Tax Resident Status configured in their Malaysia PCB settings.
A payrun must be created and a payment must exist before you can download the bank file.
This guide will cover how to:
Set Up Business Entity Bank Account
Before downloading an RHB bank file, ensure your business entity's bank is configured correctly in StaffAny. This determines which bank file format StaffAny generates for the payment.
To set up the business entity bank account:
Go to Settings > Business Entity.
Select the business entity you want to configure.
Under the Bank Details section, set Bank to RHB Bank.
Enter your organisation's bank account number in the Bank Account Number field.
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Click Save.
Once saved, StaffAny will generate an RHB bank file when you process a payment for this business entity.
Download the RHB Bank File
After creating a payment in StaffAny, you can download the RHB bank file from the Payment view.
To download the bank file:
Go to Payroll > Payment.
Locate the payment you want to process and click Download Bank Files. If the button is not visible, ensure a payment has been created for the payrun first.
In the Download Bank File for Payment modal, select the Value Date — the date you intend to process the salary payment in RHB's online portal. Avoid selecting public holidays or bank holidays to prevent processing delays.
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Click Download. StaffAny generates the RHB bank file and downloads it to your device.
The downloaded file is in Excel (.xls) format. Upload it directly to your RHB online banking portal to initiate the salary payment.
FAQ
Which RHB entities are supported?
Only RHB Bank is currently supported for bank file generation. RHB Bank Berhad, RHB Investment Bank, and RHB Islamic Bank are not yet supported.
Why is the Download Bank Files button not visible?
The button appears only when a payment has been created for the payrun. Ensure you have completed the payment creation step in Payroll > Payment before attempting to download.
My employee's bank file row is missing. What should I check?
StaffAny only includes employees with a take-home pay greater than zero in the bank file. Employees with zero pay are automatically excluded. Also ensure each employee has a Tax Resident Status set in their Malaysia PCB settings — this is required to generate the file.
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