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EngageAny User Access Levels

Written by StaffAny

Contents of this article are applicable to the following users

Tier: NA

Product: EngageAny

Platform: Web & App

There are 4 access levels that determine what the users can and cannot do on EngageAny.

EngageAny is currently an exclusive feature. Please contact our sales at [email protected] or reach us via the Intercom Chat.

This guide will cover the following:


Reward

Owner

Manager

Supervisor

Employee

Create a new reward

✅

✅

Edit a reward

✅

✅

Redeem a reward

✅

✅

✅

Approve a request for redeeming a reward

✅

✅

Note: Only for Supervisors and Employees

Get notified when there are requests for redeeming a reward

✅

✅

Get notified when managers create and edit a reward

✅

Get notified when managers take action on redemption requests, i.e. approve or fulfill.

✅

Access EngageAny’s module on mobile app

✅

✅

✅


Challenge

Functionality

Owner

Manager

Supervisor

Employee

Create new challenges

✅

Note:
For all access levels.

✅

Note:
Only for Supervisor & Employee access levels.

Participate in challenges

✅

✅

✅

See a challenge’s details

✅

✅

Access EngageAny’s challenges in mobile app

✅

✅

✅

Accept or Reject submission (Create Your Own Challenge)

✅

Note:
For all access levels.

✅

Note:
Only for Supervisor & Employee access levels.


Feedback

Functionality

Owner

Manager

Supervisor

Employee

Send feedback after finishing a shift

✅

✅

✅

Send ad hoc feedback

✅

✅

✅

Allow staff to send anonymous feedback

✅

Set feedback as compulsory

✅

Access EngageAny in the mobile apps

✅

✅

✅


Report

Functionality

Owner

Manager

Supervisor

Employee

Access Staff Happiness Report

✅

Export Staff Happiness Report

✅

Access Staff Retention Report

✅


Coin Management

Functionality

Owner

Manager

Supervisor

Employee

Manually add or deduct coins

✅

✅

Note: Managers cannot manage their own coins

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