Contents of this article are applicable to the following users
Tier: START UP, GROWTH, SCALE
Platform: Mobile
Access Level: Owner & Manager
When your staff clocked in without having a shift assigned to them, you can approve these shifts to record the actual worked hours or reject the request.
This guide will cover the following:
Approve Unscheduled Shift Requests
In Mobile app, go to Store > Tap on Check in Request.
OR
In Mobile app, tap on the bell icon > Requests > Unscheduled Check In Requests > Tap on the request.
Tap on Accept to approve.
Tap on an existing shift (if any) to link.
OR
To link this request to a new shift, click '+' button > Insert shift timing > Tap on Add.
The system will automatically create the shift in Schedule.
Note: If no shift timings are entered, the shift created will follow the clocked timings.
Reject Unscheduled Shift Request
In Mobile app, go to Store > Tap on Check in Request.
OR
In Mobile app, tap on the bell icon > Requests > Unscheduled Check In Requests > Tap on the request.
Tap on Reject > Tap on Reject. You are done!
