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Contents of this article are applicable to the following users

Tier: START UP, GROWTH, SCALE

Platform: Mobile

Access Level: Owner & Manager

When your staff clocked in without having a shift assigned to them, you can approve these shifts to record the actual worked hours or reject the request.

This guide will cover the following:


Approve Unscheduled Shift Requests

  1. In Mobile app, go to Store > Tap on Check in Request.

    OR

    In Mobile app, tap on the bell icon > Requests > Unscheduled Check In Requests > Tap on the request.

  2. Tap on Accept to approve.

  3. Tap on an existing shift (if any) to link.

    OR

    To link this request to a new shift, click '+' button > Insert shift timing > Tap on Add.

    The system will automatically create the shift in Schedule.

Note: If no shift timings are entered, the shift created will follow the clocked timings.


Reject Unscheduled Shift Request

  1. In Mobile app, go to Store > Tap on Check in Request.

    OR

    In Mobile app, tap on the bell icon > Requests > Unscheduled Check In Requests > Tap on the request.

  2. Tap on Reject > Tap on Reject. You are done!

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