Contents of this article are applicable to the following users
Tier: NA
Product: EngageAny
Platform: Web & App
Access Level: All
There are 4 access levels that determine what the users can and cannot do on EngageAny.
EngageAny is currently an exclusive feature. Please contact our sales at [email protected] or reach us via the Intercom Chat.
This guide will cover the following:
Reward
| Owner | Manager | Supervisor | Employee |
Create a new reward | ✅ | ✅ |
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Edit a reward | ✅ | ✅ |
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Redeem a reward |
| ✅ | ✅ | ✅ |
Approve a request for redeeming a reward | ✅ | ✅ Note: Only for Supervisors and Employees |
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Get notified when there are requests for redeeming a reward | ✅ | ✅ |
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Get notified when managers create and edit a reward | ✅ |
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Get notified when managers take action on redemption requests, i.e. approve or fulfill. | ✅ |
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Access EngageAny’s module on mobile app |
| ✅ | ✅ | ✅ |
Challenge
Functionality | Owner | Manager | Supervisor | Employee |
Create new challenges | ✅ Note:
| ✅ Note: |
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Participate in challenges |
| ✅ | ✅ | ✅ |
See a challenge’s details | ✅ | ✅ |
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Access EngageAny’s challenges in mobile app |
| ✅ | ✅ | ✅ |
Accept or Reject submission (Create Your Own Challenge) | ✅ Note:
| ✅ Note: |
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Feedback
Functionality | Owner | Manager | Supervisor | Employee |
Send feedback after finishing a shift |
| ✅ | ✅ | ✅ |
Send ad hoc feedback |
| ✅ | ✅ | ✅ |
Allow staff to send anonymous feedback | ✅ |
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Set feedback as compulsory | ✅ |
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Access EngageAny in the mobile apps |
| ✅ | ✅ | ✅ |
Report
Functionality | Owner | Manager | Supervisor | Employee |
Access Staff Happiness Report | ✅ |
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Export Staff Happiness Report | ✅ |
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Access Staff Retention Report | ✅ |
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Coin Management
Functionality | Owner | Manager | Supervisor | Employee |
Manually add or deduct coins
| ✅ | ✅ Note: Managers cannot manage their own coins |
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