When logging into the StaffAny app, you might encounter a display of white empty display on the app.

To resolve this, you would need to submit a request to your manager to refresh your account stale data for you.

Here's how the manager can refresh your account's stale data:

Your manager can access the refresh token by going to the My Team tab > staff with stale data > Click on the ‘ Refresh account’ button.

Your manager can also refresh your account on the mobile app too. Go to my team > click on staff’s name with stale data > Click on ‘Refresh account’.

If you are still unable to resolve the issue, please contact our friendly StaffAny Customer Support via the in-app help chat for further assistance.