StaffAny

Contents of this article are applicable to the following users

<a href="https://www.staffany.com/pricing" rel="nofollow noopener noreferrer" target="_blank">Tier</a>: START UP, GROWTH, SCALE

<a href="https://help.staffany.com/en/articles/3728187-staffany-user-access-levels" rel="nofollow noopener noreferrer" target="_blank">Access Level</a>: Employee / Supervisor / Manager / Owner

Selected staff can now submit edit requests for their clock in/out times directly from the mobile app. This helps employees who forgot to clock in/out, experience lagging when clock in/out, etc. Managers and owners need to review and approve/reject these requests within the app.

Approved hours will be officially recorded as part of a staff member's total work hours. Otherwise, when declined, the original recorded clock in or clock out time will be used. 

This guide will cover the following:

<a href="#h_5e359a9af8">How to Submit Edit Attendance Request</a>

1. <a href="#h_5e359a9af8">How to Submit Edit Attendance Request</a>
2. <a href="#h_83daec5ce9">FAQ</a>

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The Edit Attendance Request button CANNOT be accessed if the owner or manager has not enabled the feature for you. 

If the feature has been enabled for you, here are some scenarios on why you are not able to find the button:

Staff has not clocked into the shift + the scheduled clock out time has not yet passed

- How to resolve: Please clock into your shift first to access the button

Staff has an unapproved Unscheduled Clock In and Clock out request

- How to resolve: Your Unscheduled request must be approved before you can access the button

Staff has an unapproved Work More Approval request 

- How to resolve: Your Work More Approval request must be approved / declined before you can access the button

- Staff has not clocked into the shift + the scheduled clock out time has not yet passed
  - How to resolve: Please clock into your shift first to access the button
- Staff has an unapproved Unscheduled Clock In and Clock out request
  - How to resolve: Your Unscheduled request must be approved before you can access the button
- Staff has an unapproved Work More Approval request 
  - How to resolve: Your Work More Approval request must be approved / declined before you can access the button

If you are able to access the Edit Attendance Request button and need to submit a request with a valid reason, follow the steps below:

Go to Daily Tab &gt; Tap on Send Edit Attendance Request

Fill in the Edit Attendance Request form and submit it

Wait for the section owner or manager to approve the request

1. If the request is declined, the time records will revert to the original clock in and clock out time.

2. If the request is approved, the time record will be updated with the new time. 


1. Go to Daily Tab &gt; Tap on Send Edit Attendance Request
 
 
2. Fill in the Edit Attendance Request form and submit it
 
 
3. Wait for the section owner or manager to approve the request
 
 1. If the request is declined, the time records will revert to the original clock in and clock out time.
 
 2. If the request is approved, the time record will be updated with the new time.

What happens if I submit multiple Edit Attendance Requests for a single shift?

1. Owners or managers will always view and manage the latest edit attendance request for that shift

1. What happens if I submit multiple Edit Attendance Requests for a single shift?
   1. Owners or managers will always view and manage the latest edit attendance request for that shift