Contents of this article are applicable to the following users
Tier: All
Platform: Web
Access Level: Owner
The Health Report
The Health Report provides an organisational oversight to monitor the week's clocked records at a glance. The report is sent to all Owners with valid email addresses.
This is an example of a strong Health Report.
Understanding the Health Report
1. You can track and view your entire organisation Total Clocked %, and the Total Valid Clocked Records within the report. Depending on the health status, you will see different reports, as shown below, every week. This allows you to stay on track with your health performance of using StaffAny.
Stellar Health Report | Stable Health Report | Unstable Health Report |
Total Clocked % >90% | 20% < Total Clocked % < 90% | 10% < Total Clocked % |
2. The Health Report also includes instant visibility of all the relevant numbers to drive a healthier Total Clocked %.
This includes numbers regarding:
Absentees
Staff missing clock out
“Pending” status of unscheduled clock request
Records created by overrides only data.
You can quickly identify areas of your clocked in records that require your attention and dive into the details to review your organisation’s clocked performance.
3. The Health Report also contains information on the top/worst-performing sections.
You can view the sections with the worst clocked percentage and the best-clocked percentage to check on the outlets to improve the usage success for that outlet.
Sections with worst-clocked % | Sections with best-clocked % |
StaffAny introduced the Usage Success Report for owners, HR and managers to track their staff's CICO usage. Identifying and increasing StaffAny’s adoption among your team has never been easier!
Wondering how to improve your StaffAny usage performance? Go to our intercom channel and contact us to get started now!
What is Total Clocked %?
Total Clocked % is a metric that enables you to gauge if your team is using StaffAny well. A high Total Clocked % signifies that you are collecting time and attendance records properly to do value prop well!
Calculating Total Clocked %
The Total Clocked % is determined by dividing all the valid Clock records with good usage by Total recognized slots, then multiplying that quotient by 100%.
What are Clock Records?
Clock records consist of both good and bad clock records.
Good Clock Records
A good clock record consist of the following data:
Overriding only Clock in OR Clock out records
No overriding Clock in AND Clock out records at all
“Approved” or “Rejected” Unscheduled Clock in and Clock out (CICO) records
Bad Clock Records
A bad clock record consist of the following data:
Overriding BOTH Clock in and Clock out records
Staff clocked in but did not clock out
Managers published the schedule, but it was not clocked in
“Pending” Unscheduled Clock in and Clock out (CICO) records
What are Recognized Slots?
Recognized slots are the sum of the total number of shift slots managers have assigned, and the total number of unscheduled CICO clocked by staff.
What does it mean by getting an unhealthy Total Clocked %?
On the other hand, an unhealthy clock record shows that you have a large discrepancy between what was expected to be clocked and what didn't happen.
An unhealthy Total Clocked % could be caused by the following reasons:
Managers frequently override both clocked in and clocked out records
Staff clocked in but did not clock out on StaffAny
Shifts that managers published are not clocked in
“Pending” Unscheduled CICO instead of ‘Approved’ or ‘Rejected’ status
Don’t worry if you have an unhealthy Total Clocked %! You can improve it with the help of the Health Report. It provides insights into your staff’s clocked records to know which areas to target and which areas are performing well.
How to get improve the Total Clocked %?
A healthy record shows a high match of actual clocked records with the planned shifts your manager assigned. You can get a healthy Total Clocked % through the following ways:
Have your staff clock in and out diligently. This will reduce the number of times HR or managers have to manually override the records due to staff’s behaviour.
The unscheduled CICO records are all either ‘Approved’ or ‘Rejected’ and not left as ‘Pending.’
Understanding Lateness
StaffAny tracks lateness automatically based on when a staff member clocks in relative to their scheduled shift start time. A clock-in is counted as late only after the Late Clock In Allowance window configured in Timeclock Sidekick has passed.
What counts as a late clock-in?
A shift is marked late when the staff member's actual clock-in time is strictly after the scheduled shift start time plus the Late Clock In Allowance (in minutes). If the clock-in falls within the allowance window, no lateness is recorded.
Example: Shift starts at 9:00 AM and the Late Clock In Allowance is set to 5 minutes. A clock-in at 9:04 AM is on time. A clock-in at 9:06 AM is late, and lateness minutes are counted from 9:05 AM onwards.
How are lateness minutes calculated?
Lateness minutes = actual clock-in time − (scheduled shift start time + Late Clock In Allowance).
If time rounding is enabled, StaffAny uses the rounded clock-in time in this calculation, not the raw clock-in time. Lateness minutes are always zero when the staff member clocks in within or before the allowance window.
Configuring the Late Clock In Allowance
The Late Clock In Allowance is set per organisation in Timeclock Sidekick. Access Level required: Owner.
Go to Settings > Timeclock Sidekick.
Under Late Clock In Allowance, enter the number of minutes staff are allowed to clock in after the shift start time before being marked late.
Save your changes. The new allowance applies to all future shift records.
Where Lateness Appears
Once a shift is marked late, lateness information surfaces in several places across StaffAny.
Web Timesheets (Manager / Owner view)
In Timesheets on the web, each staff member's timesheet row is automatically flagged with a Late tag when their clock-in exceeds the allowed window. The Timesheet Summary page shows a count of late shifts across your organisation at a glance, so you can quickly identify which staff or sections have the most lateness incidents this period.
[Screenshot to be added: Timesheets summary with Late tag highlighted]
Mobile App (Employee view)
Employees can see their own timesheet on the StaffAny mobile app. Shifts where they clocked in late are marked with a Late badge, showing the number of late shifts for the period.
[Screenshot to be added: Employee app timesheet showing Late badge]
Timesheet Exports
When you download the Individual Timesheet Export or the Timesheet Summary Export, each record includes a Lateness Minutes column showing the total minutes late for that shift. This figure reflects the calculated lateness after the allowance is applied, using rounded clock-in times where rounding is enabled.
Reports
The Overall Report and Section Comparison report include lateness data, allowing you to view lateness trends and compare punctuality performance across sections. These reports are available to Owners on the web.
Lateness % definition: The lateness percentage in the report represents the proportion of assigned shifts where the staff clocked in late (after the allowance), out of all assigned shifts in the selected period. This excludes shifts where lateness minutes are zero (i.e., within the allowance window).
Lateness Notifications
StaffAny can send automated push notifications when staff have not clocked in by a defined time after their shift starts. This is configured separately from the lateness allowance.
Staff notification: Staff receive a push notification if they have not clocked in within the configured reminder window after their shift start time.
Manager notification: Managers or Owners can be notified when a staff member has not clocked in by the trigger time. Go to Settings > Notifications and enable the Not Clocked In notification, then set the number of minutes after shift start before the alert fires.
[Screenshot to be added: Settings > Notifications > Not Clocked In toggle and minutes field]
Improving Lateness Performance
There are two main ways to address persistent lateness in your team.
Lateness Deductions via PayrollAny
If your organisation uses PayrollAny, you can create a Gross Deduction pay item (e.g., a Lateness Deduction) that applies a penalty based on lateness hours recorded in timesheets. Go to Payroll > Pay Items and add or edit a deduction item with the attendance unit set to Late In Hours. This lets payroll automatically factor in lateness minutes when calculating staff pay.
Punctuality Challenges via EngageAny
If your organisation uses EngageAny, you can run a Punctuality Challenge to motivate staff to clock in on time. Challenges reward staff who meet punctuality targets, driving healthy competition and improving overall lateness performance across sections.
For more details on setting up Punctuality Challenges, refer to the Challenge Goal Type: Punctuality help article.