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Challenge Goal Type: Punctuality
Challenge Goal Type: Punctuality

Learn more about the Punctuality challenge.

StaffAny avatar
Written by StaffAny
Updated over 3 months ago

Contents of this article are applicable to the following users

Tier: NA

Product: EngageAny

Platform: Web

Access Level: Owner & Manager

Increase workplace performance with gamification by setting up challenges where employees can participate to win and earn coins! With those coins, employees can redeem various rewards from the Reward Catalogue. Learn more about the Rewards module here!

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This article will explain the Punctuality Goal Type in more detail. Learn more about Creating and Tracking Challenges.

This guide will cover the following:

  1. Configuring Reward Milestone(s)

  2. Recommendation

  3. Viewing Challenge Progress

  4. How to end challenge and disburse coins

Punctuality

Incentivise your staff to work towards perfect punctuality rates. A staff is considered punctual when they clock in on time. If a staff clocks in late or is absent for the shift, the shift will not be counted as punctual. If a staff is on leave, it does not affect their punctuality as well. These records are pulled automatically from Timesheets. Use this challenge to monitor employee attendance and punctuality to detect unwarranted absences.

Example:

  • A staff worked 22 days in a month. He was punctual for 20 days, late for 1 day and on MC for 1 day.

  • His punctuality rate will be 20 punctual days/21 worked days x 100% = 95.2%

Pro Tip: Ensure that your timesheets are updated regularly to ensure that the challenge progress is accurate.

There are 2 different ways to track a Punctuality goal type:

  • Number of Occurence: Helps to count the number of shifts that the staff is punctual and helps to encourage staff to work on time and for more shifts within the number of scheduled shifts.

  • Percentage: Helps to keep track of the punctuality rate of your staff and helps to encourage staff to work on time within the number of scheduled shifts.

Configuring Reward Milestone(s)

Number of Occurence

When configuring the Reward Milestones, you need to indicate the target amount of shifts that you want the participants to be punctual for. Add more milestones to set higher tiers for participants to strive to hit. The higher the number of shifts that staff are punctual for, the more coins they will be awarded.

Note: Coins will only be given out when the whole challenge has ended. Participants who have achieved the target number of shifts will receive them automatically.

Percentage

You need to indicate the punctuality rate that you want the participants to achieve. Add more milestones to set higher tiers for participants to strive to hit. The higher the punctuality rate, the more coins they will be awarded.

Note: Coins will only be given out when the whole challenge has ended. Participants who have achieved the target number of shifts will receive them automatically.

You can choose between using shifts or days to calculate the punctuality rate.

  • By shifts: Count the progress based on the amount of shifts the staff is punctual for

  • By days: Count the progress based on the amount of working days the staff is punctual for

    • A working day is defined as having at least 1 scheduled shift in a day. If there are none, it won't be considered a working day.

      • Any shift that starts before the start time of the challenge will not be counted towards the challenge progress.

    • If there are 2 shifts in the day and the staff is punctual for both shifts, it will be deemed as 1 Punctual Day.

      • If the staff is punctual for 1 shift and late for the other shift, it will NOT be deemed as 1 Punctual Day.

    • To enhance fairness in staff rewards based on percentages, consider implementing a minimum threshold for the number of days worked before eligibility for the reward.

      • Under Reward Settings,

        1. Select “By Days”

        2. Input the minimum number of working days to qualify

Recommendations

Below are some examples of how to set up Punctuality: Occurrence challenge.

Ensure full timers attend their shifts and are on time for their shifts

Goal Type

Punctuality > Occurence

Time Settings

Monthly recurrence

Reward Type

Coins

Coins Awarded

Single Milestone

  • If staff is punctual 30 times or more, the staff is awarded 500 coins

Multi Milestones

  • If staff is punctual 20 times or more, the staff is awarded 1000 coins.

  • If staff is punctual 25 times or more, the staff is awarded 2000 coins.

  • If staff is punctual 30 times or more, the staff is awarded 3000 coins.

Participants

All full timers

Ensure part timers attend their shifts and are on time for their shifts

Goal Type

Punctuality > Occurence

Time Settings

Weekly recurrence

Reward Type

Coins

Coins Awarded

Single Milestone

  • If a staff is punctual 5 times or more, the staff is awarded 200 coins.

Multi Milestones

  • If staff is punctual 4 times or more, the staff is awarded 100 coins.

  • If staff is punctual 5 times or more, the staff is awarded 200 coins.

Participants

All part timers

Viewing Challenge Progress

Number of Occurence

You can view the challenge information and milestones at the top of the page. The challenge table displays various information as follows:

  • Rank: Shows the ranking of participants based on the highest amount of shifts punctual.

  • Name: Name of Participant

  • Shift Punctual: Shows the number of shifts attended

  • Coins Earned: Amount of coins participants earned

  • Milestone Achieved: Shows which milestone participants achieved.

Punctuality

You can view the challenge information and milestones at the top of the page. The challenge table displays various information as follows:

  • Rank: Shows the ranking of participants based on the highest punctuality rate..

  • Name: Name of Participant

  • Shift Punctual: Shows the punctuality rate

  • Coins Earned: Amount of coins participants earned

  • Milestone Achieved: Shows which milestone participants achieved.

How to end challenge and disburse coins

There are 2 ways for ending a challenge:

  • Time Triggered

    • The challenge will naturally end based on the date set in the challenge end date when you create the challenge.

  • User Triggered

    • The challenge ends when the user selects “End Challenge” or its equivalent found in the Challenge Details page or on the Challenge card in the Dashboard.

  1. One Time Challenge (Not Recurring)

    1. Time Triggered & User Triggered

      1. Challenge will cease.

      2. Participants are notified that the challenge has ended.

      3. Owners and managers cannot make changes to the list of participants

      4. Rewards are awarded to participants that achieved the goal of the challenge.

  2. Recurring Challenge

    1. Time Triggered

      1. Current challenge cycle will end.

      2. Participants are notified that the challenge has ended.

      3. Owners and managers cannot make changes to the list of participants.

      4. Rewards are awarded to participants that achieved the goal of the challenge.

    2. User Triggered

      1. Stop the current and future recurring cycles of the challenge.

      2. Participants are notified that the challenge has ended.

      3. Participants’ progress for the challenge are based on the duration between the start date and the date that the challenge is manually ended.

      4. Owners and managers cannot make changes to the list of participants.

      5. Rewards are awarded to participants that achieved the goal of the challenge

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