Let your HR understand how to improve your work experience by submitting feedback!
Contents of this article are applicable to the following users
Tier: NA
Product: EngageAny
Platform: Mobile
Access Level: Manager, Supervisor, Employee
Employees can leave their general feedback on how they are feeling at work. This feedback can be viewed in the Employee Happiness Score Report. Learn more about it here!
EngageAny is currently an exclusive feature, please contact our sales or drop us an email at [email protected]
This guide will cover the following:
Enable Compulsory After Shift Feedback
When Compulsory After Shift Feedback is enabled, employees must submit their Happiness Feedback form before their clock-out is processed. The feedback screen replaces the standard clock-out success screen and cannot be skipped.
Who is affected: All employees assigned to Scheduled Shifts. Unscheduled Shift Requests are not supported.
Who can configure this setting: Managers and Owners on the Web app.
Prerequisite: The Feedback feature must be turned on before the Compulsory After Shift Feedback toggle becomes available.
Steps to enable (Web App):
Go to Settings > Engage.
Under Staff Feedback, turn on Turn On the Feedback Feature and toggle on Compulsory After Shift Feedback.
Click Save to apply.
What employees experience:
When this setting is on, after clocking out, the app navigates directly to the Happiness Feedback form. The button reads "Submit & Clock Out" — the clock-out is processed only after the employee selects an emoji rating and taps this button. The form cannot be closed or skipped.
When this setting is off, the standard clock-out success screen appears first. Employees with EngageAny enabled see a "How was your day?" emoji prompt on the success screen and can optionally open the full feedback form.
Submit Happiness Feedback
Employee Happiness Feedback (After Shift)
Note: Happiness Feedback is only for Scheduled Shifts. It does not support Unscheduled Shift Request.
1) After clocking out for each shift, you will be shown a “How was your day” feedback section.
2) After selecting an emotion that summarises your day, you will be directed to the full Happiness Score Feedback form.
a) You can include any comments to elaborate more on how you felt about your shift.
b) Indicate the section where you worked.
c) Tag your feedback to a category (“General” or “Supervisor/Manager/Peer Feedback”).
3) Press the “Submit” button to submit your feedback!
Employee Happiness Feedback (Ad Hoc)
You can also provide feedback on an ad hoc basis.
1) In the Mobile app, go to Engage > Tap on “Tell us how you are feeling”.
2) You will be directed to the full Happiness Score Feedback form.
3) Please fill up the form as directed in the “After Shift Feedback” flow above.