Contents of this article are applicable to the following users
Tier: NA
Product: EngageAny
Platform: Web
Access Level: Owner
EngageAny is currently an exclusive feature, please contact our sales or drop us an email at [email protected]
Use this alongside our Engage modules, Rewards and Challenges, to track effectiveness in employee engagement efforts. Learn more about Rewards and Challenges.
This guide will cover the following:
Note: Only those with Owner access level can view the Happiness Score Report.
Happiness Score calculates the general happiness of your staff for every month. The data is collected through the Happiness Feedback form your employees submit. Learn how employees can submit their feedback here.
Formula used to calculate Happiness Score:
Happiness Score = [(3 x number of Good) + (2 x number of Decent) + (1 x number of Bad)] / Number of staff that sent feedback
1) On the Reports page, click on “Engagement”.
2) Select the date range
Monthly Employee Happiness Score breakdown
1) Hover/Click on any data points on the graph to see that month’s happiness score breakdown.
Export Employee Happiness Feedback
You can view all the responses from your employees’ Happiness Feedback by exporting the CSV file.
1) Click on the “Export” icon to download the CSV file.
Setting Anonymous Staff’s Feedback
Note: Only those with Owner access level can setup Staff’s feedback
By default, we allow staff to submit anonymous feedback. However, if you wish to disable it, follow these steps.
Go to Settings > Staff Feedback, you will see the following screen.
Alternatively, you can also click the “Gear Button” above the happiness score graph.
Toggle off Anonymous Feedback and click Save.
Setting Compulsory Staff Feedback
Note: Only those with Owner access level can setup Staff’s feedback
By default, we allow staff to skip submitting feedback. However, if you wish to disable it, follow these steps.
Go to Settings > Staff Feedback, you will see the following screen.
Alternatively, you can also click the “Gear Button” above the happiness score graph.
Toggle on “Compulsory After Shift Feedback” and click “Save”.