Contents of this article is applicable to the following users

Tier: CICO, ESSENTIAL, GROWTH, SCALE

Platform: Web

Deleting of staff clocked records should only be done as a last resort. We do not encourage deletion so as to protect data integrity.

If the staff clocked in to a wrong assigned shift or you accidentally overrided timesheet clocked record, you can reset the records in their timecard so that total working hours is not affected. This way, the record history is preserved just in case.

If you are Manager access level, please cc your HR in the email to us so that they are aware of the deletion.

How to Delete

Step 1: In Timesheet, select the staff and date

Step 2: Click on the shift to open the timecard popup

Step 3: Copy the URL (MUST include the 'random characters' - eg https://app.staffany.com/timesheet/detail/0816976c-0715-45b2-837b-be8616954660).

Step 4: Take a screenshot like below

Step 5: Send an email to [email protected] (email format below)

Email Format

Hi,

My name is <Owner/Manager's Name> from <Organization Name>, <Section Name> (if any).

I hereby acknowledge the risks involved in deleting clocked records, and would like to delete the records as shown here:

URL: (URL must include the 'random characters' - eg https://app.staffany.com/timesheet/detail/0816976c-0715-45b2-837b-be8616954660).

Screenshot:

StaffAny Team will get back to you within 2 working days confirming the deletion of the record. If the staff you are deleting the record for has any previous records, they will be alerted in case a mistake was made here.