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Owner: Update Staff's Phone Number
Owner: Update Staff's Phone Number

How to update or change mobile number for your staff

StaffAny avatar
Written by StaffAny
Updated over a week ago

Contents of this article is applicable to the following users

Tier: All

Platform: Web

Every user account is tied to its unique mobile number (note: not tied to the staff's name). Hence it is important to ensure the phone number is accurate!

"Note: You can only update the staff's phone number on the web."

How to Change Mobile Number

  1. In 'My Team' > choose a staff > click on the “Basic Information” card

  2. Click on “Change Phone Number”

3. Enter the new mobile number

Once updated, an SMS will be sent to both the old and new mobile numbers for confirmation that the change has been made.

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