Contents of this article is applicable to the following users
Tier: START UP, GROWTH, SCALE
Platform: Mobile & Web
Access Level: Owner & Manager
There are two ways for your Part Timers to indicate their availability:
Shift Availabilities: Request Part Timers to indicate which shifts they can work
Day Availabilities: Part Timers indicate their day availability on a weekly basis
This article explains the former on how to schedule after your staff has indicated the shift they prefer.
Find out how staff selects their preferred shifts on the mobile app here. You may set an SOP to provide a fixed weekly deadline they have to indicate by to fit your scheduling rhythm.
This guide will cover the following:
Web App: Request for Part Timers’ Availability for Your Created Shift Template
In Web app, go to Schedule > Select the week > Select the section.
After creating your shifts > Click on Request > Select Part Time Availability > Click on Request to blast out the available shifts to your Part Timers.
3. Once Part Timers have indicated their availability, you can assign the shift to them.
Click on 'Staff View' and change to 'Availabilities' view instead.
4. To assign a shift in this view, click on cell with the given shift time.
Additional Notes for Manager
You can only request for availabilities before publishing the schedule
Please take note of the conditions for creating availability requests
Make sure that the staff is a Part Timer. Full timers CANNOT indicate their availability.
Make sure that the staff has a role matching the shift requesting availabilities for.
If you add a staff into the account AFTER requesting availability, you need to request again to create the availability request for the new staff.
Additional Notes for Staff
Each staff will only get at most 1 availability request per shift.
The staff will only be able to see requests that end after the current date.
Mobile App: Request for Part Timers’ Availability for Your Created Shift Template
In Mobile app, go to Schedule > Select Section > Tap on calendar icon to select the week.
After creating your shifts > Tap on Request Part Timers > Tap on Request to invite Part Timers to indicate their availability for the existing shifts.
A mobile notification will be sent to your Part Timers to invite them to indicate their availability based on their roles.
Their staff badge will become a solid block once they have indicated that they are available.
You can still assign them shifts even if they have not indicated their availability. The staff badge will have a ‘Manual’ tag above their name informing you they were manually assigned the shift without indicating their availability.