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Troubleshooting: Joining a Team
Troubleshooting: Joining a Team

Find out how to troubleshoot join team issues after signing up

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Written by StaffAny
Updated over a week ago

Seeing this screen right after you have signed up for StaffAny?

We've got you covered. In this article, we'll show you how to resolve this issue quickly and easily so you can start using our app with ease.

There are two ways to solve this issue:

  1. Inform your Manager and ensure you were added into StaffAny with the correct phone number. Even a single-digit entered wrongly block your usage!

  2. Get your managers to send you your section's invite code. With the section invite code, you can send a request to join it. Your manager or owner will accept your request and you will be able to start using StaffAny. Read here to learn more.

If you are still unable to resolve the issue, please contact our friendly StaffAny Customer Support via the in-app help chat for further assistance.

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