Contents of this article are applicable to the following users
Tier: NA
Product: EngageAny
Platform: Web
Access Level: Owner & Manager
Increase workplace performance with gamification by setting up challenges where employees can participate to win and earn coins! With those coins, employees can redeem various rewards from the Reward Catalogue. Learn more about the Rewards module here!
EngageAny is currently an exclusive feature, please contact our sales or drop us an email at [email protected]
This article will explain the Monthly Sales Target Goal Type in more detail. Learn more about Creating and Tracking Challenges here.
This guide will cover the following:
Monthly Sales Target
Incentivise your staff to work towards hitting the outlet’s monthly sales target. The target and actual sales data will be based on the Sales vs. Labour Hours report and automatically sync to the challenge. If actual sales for the month are equal to or more than target sales, the goal is achieved. If actual sales for the month is less than target sales, the goal is not achieved. Learn how to update Sales Target and Target Sales in SPLH.
Configuring Time Setting
Only monthly recurrence is supported for this challenge goal type.
Setting Up Reward Setting & Milestone(s)
When configuring the Reward Settings of this goal type, you can choose to
Set minimum work hours that staff are supposed to complete before they can qualify for the reward.
Note: The work hours highlighted here is based on the hours worked of the selected section(s). In addition, this also counts paid leaves for that selected section(s).
Set reward split to ensure everyone gets their fair share of the success pie
If there is no reward split, staff will be individually rewarded a fixed number of coins for every participating section that hit the sales target
If you set up multi milestones, then staff will be individually rewarded a fixed number of coins depending on which milestone they achieved.
If reward split is enabled, a pool of coins will be awarded to every participating section that hit the sales target and the coin pool will be split among staff based on the number of hours they have worked for the month.
If you set up multi milestones, the pool of coins that will be awarded depends on which milestone that the section achieved.
For example: The Reward Pool is 1000 coins and participants’ worked 255 hours in total.
Staff A worked 150 hours, coins received by staff A = (1000 coins / 255 total worked hours) x 150 hours = 588 coins (rounded down)
Staff B worked 65 hours, coins received by staff A = (1000 coins / 255 total worked hours) x 65 hours = 254 coins (rounded down)
Staff C worked 40 hours, coins received by staff A = (1000 coins / 255 total worked hours) x 40 hours = 156 coins (rounded down)
Note: Coin values with decimal place will always be rounded down
If minimum work hours qualifier is also enabled, reward will be split based on the QUALIFIED number of worked hours they worked if the sales target has been achieved.
For example: The Reward Pool is 1000 coins and minimum work hours is complete is 50 hours. Based on the same example above, only staff A and B are qualified to receive the reward. Hence the total qualified hours is 215 (150+65) hours.
Staff A worked 150 hours, coins received by staff A = (1000 coins / 215 total worked hours) x 150 hours = 697 coins (rounded down)
Staff B worked 65 hours, coins received by staff A = (1000 coins / 215 total worked hours) x 65 hours = 302 coins (rounded down)
Staff C did not hit the min work hours hence they will receive 0 coins
Selecting Participating Section(s)
While creating the challenge, you are required to select the participating section(s). All staff tagged to the section will automatically participate in the challenge, you can also remove staff you don’t want to participate in the challenge.
Note: Coins will only be given out after clicking on the “Stop challenge and disburse” button. Please ensure that the actual sales data are finalised before clicking on the button.
Viewing Challenge Progress
You can view the challenge information and milestones at the top of the page. Since If you need to update their sales values, simply click on “Update Sales”. You will be redirected to the SPLH Report where you can input the sales values.
No Reward Split
The challenge table displays various information as follows:
Section: Shows sections that are participating in the challenge
Tag: Section tag
Actual Sales: Amount of actual sales in SPLH Report
Target Sales: Target Sales set in the SPLH Report
Coins: Shows amount of coins that each of the staff in that section will receive
Milestone Achieved: Shows which milestone participants achieved.
Reward Split
The challenge table displays various information as follows:
Section: Shows sections that are participating in the challenge
Tag: Section tag
Actual Sales: Amount of actual sales in SPLH Report
Target Sales: Target Sales set in the SPLH Report
Pool of Coins Earned: Shows the pool of coins that the section will distribute to the participants
Milestone Achieved: Shows which milestone participants achieved.
How to end challenge and disburse coins
For this challenge, you have to manually end the challenge first before disbursing the coins because this challenge is affected by target and actual sales which need to be updated via updating the SPLH report. These values need to be accurate before disbursement is done.
Ending this challenge
Here are 2 ways to manually end the challenge.
1) “Stop Challenge & Disburse” (For One Time and Recurring challenges)
End the current challenge
Finalise sales data. Changes after disbursements will not be counted.
Notify participant that the challenge has ended.
Disburse reward to participants.
2) “End Current & Future Challenges”
Stop the current and future recurring cycles of the challenge
Notify participants that the challenge has ended.
Note: Rewards will NOT be disbursed upon selecting this.
Disbursing Coins
After ending the challenge and finalising the sales values, select “Disburse Rewards” to disburse the rewards to the participants.
You can also view all Monthly Sales Target Challenges that require reward disbursements by going into the “Action Needed” tab.