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Creating and Managing Claims Types
Creating and Managing Claims Types

This article will explain to you how to create new claim types and manage them.

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Written by StaffAny
Updated over a week ago

Contents of this article are applicable to the following users

Tier: NA

Product: StaffAny

Platform: Web

Access Level: Owners

A claim type categorises various expenditures such as travel, meals, accommodation, and more, for reimbursement within organisations.

Interested in using our claims module? Drop us a message via the help chat, and we’ll connect you with a sales representative.

This guide will cover the following:


Creating a New Claim Yype

To create a new claim type,

  1. Go to Claims > Claim Types.

  2. Select “Add Claim Type.

  3. Fill in the name and description of the new claim type. These information will be visible to all staff. Click “Save” to create the claim type.

Note: If you currently practise claim deadlines, claim limits or have constraints on who can submit this claim type, we highly recommend to include this information in the “Description”.

Here is an example:

Claim Type Name

Transportation

Description (Max 200 characters)

“Claim your transportation expenses between outlets. The claim limit is $100 maximum. Only outlet managers can claim this. Please submit your claims by the 25th of the month for processing. Anything submitted after the 25th will be processed in the next cycle.”

Claim Types as Payroll Pay Items (coming in mid Q3 2024)

When a Claim Type is created, a Pay Item for that claim type will also be created on Payroll. You can check the newly created Pay Items at Payroll > Pay Item.

All Pay Items related to claim types are defaulted to the following Pay Item Settings:

Category

CPF Type

IR8A Code

Amount Type

Default Amount

Entitled to

Net Addition

-

Not Taxable

Fixed Amount

Depends on the amount pushed into Payrun.

All salaried & hourly

To learn more about how Claims are reflected on Payroll, click here.


Editing a Claim Type

To edit a claim type,

  1. Select “Edit” under the Actions column of the Claim Types table.

  2. Make the necessary changes. Click “Save” to save the changes.

Note: You can only edit the description of the claim type. If you wish to edit the claim type name, we recommend that you archive the affected claim type and create a new one.


Archiving a Claim Type

If a claim type is no longer in use, you may choose to archive it so that it will not be visible to staff.

To archive a claim type,

  1. Select “Archive” under the Actions column of the Claim Types table.

    Note: Archiving a claim type will NOT remove any claim submissions or transactions specific to that claim type. You also cannot archive a claim type that has pending claim submissions that have not been processed or claims in an unpublished pay run.

Archived Claim Types on Payroll Pay Items

When a claim type is archived, the Pay Item for the archived claim type will also be archived on Payroll. You can check it at Payroll > Pay Item > Archived tab.

Unarchiving a Claim Type

To unarchive a claim type, simply select “Unarchive” under the Archived tab found in the Claim Types page.

Note: Archiving or un-archival of claim types can only be done on Claims. These actions cannot be done on Payroll.

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