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Notification

Find out how to customize the time to send reminders to your staff

StaffAny avatar
Written by StaffAny
Updated over 4 months ago

Contents of this article is applicable to the following users

Tier: GROWTH, SCALE

Platform: Web

Access Level: Owner & Manager

This article will teach you about the settings you can customize in your settings.

This guide will cover the following topics:

To access notifications in the Web App

  1. Go to “Settings” > Click on “Notifications”


Shift Reminder

Set up a notification to remind staff of their upcoming shift on their smartphones.

This notification can be sent up to 24 hours in advance.

To enable

  1. Check the box under Shift Reminder

  2. Set the duration (in hours)

  3. Save


Clock In notifications

1. Clock In Reminder

This notification reminds staffs to Clock In 10 minutes before their shift starts, and is non-customizable

2. Late Clock In

This notification reminds staffs who haven't already clocked in to clock in.

  1. Check the box

  2. Set the time after the start of shift when the reminder will be sent.

  3. Click Save

3. Staff not clocked in

This notification is sent to managers when staffs who have not clocked in. To enable,

  1. Check the box

  2. Chose whether you want Owners to receive the notifications

    • If yes, select Section Owners and Managers

    • If no, select Section Managers

  3. Set the time after start of shift when the reminder will be sent


Clock Out notifications

1. Clock Out Reminder

This notification reminds staffs to Clock out 10 minutes before their shift ends, and is non-customizable

2. Late Clock Out

This notification reminds staffs who haven't already clocked in to clock in.

  1. Check the box

  2. Set the time after the end of shift when the reminder will be sent.

  3. Click Save

We will provide a recommended timing based on your late clock out allowance settings.


Break Notifications

  1. Start Break Reminder

  2. End Break Reminder

1. Break Starting Soon

This notification reminds staffs to take their break before their break starts.

  1. Check the box

  2. Set the time before break starts when notifications will be time

  3. Save

2. Break Ending Soon

This notification reminds staffs to end their break before their break end.

  1. Check the box

  2. Set the time before break end when notifications will be time

  3. Save

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