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Web App: Approve/Reject Unscheduled Shift Request
Web App: Approve/Reject Unscheduled Shift Request

How to approve/reject unscheduled shift request on Web App?

Ops Support avatar
Written by Ops Support
Updated over a week ago

Contents of this article are applicable to the following users

Tier: START UP, GROWTH, SCALE

Platform: Web

Access Level: Owner & Manager

When your staff clocked in without having a shift assigned to them, you can approve these shifts to record the actual worked hours or reject the request.

This guide will cover the following:


Web App via Notification

  1. On StaffAny, click the notification bell on the navigation bar

  2. Click the “Pending Timesheet” tab > “Unscheduled Clock In” tab to see all the pending unscheduled clock requests you need to attend to.

  3. Click on a staff’s card to manage the unscheduled clock request

  4. You will be redirected to the staff’s individual timesheets where you can view all unresolved timecards over a 3-month range.

  5. Approve or reject the request


Web App via Timesheet

  1. In the Web app, go to Timesheet > Select the desired time frame and/or Section Staff/Hours to view your Timesheet.

  2. Click on a staff with an unscheduled shift request to view the clocked records.

Approve Request

  1. Click ✓ to approve.

  2. Click an existing shift (if any) to link.

    Or,

    to link this request to a new shift, click Add new shift + button > Insert shift timing and Role > Click Add.

    The system will automatically create the shift in the Schedule page.

    Note: If no shift timings are entered, the shift created will follow the clocked timings.

Reject Request

  1. Click X to reject.

  2. Click Reject. You are done!

Find out how staff can send an unscheduled shift request here!

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