Contents of this article are applicable to the following users
Tier: START UP, GROWTH, SCALE
Platform: Web
Access Level: Owner & Manager
When your staff clocked in without having a shift assigned to them, you can approve these shifts to record the actual worked hours or reject the request.
This guide will cover the following:
Approve Unscheduled Shift Requests
In Web app, go to Timesheet > Select the desired time frame and/or Section Staff/Hours to view your Timesheet.
Click on a staff with unscheduled shift request to view the clocked records.
3. Click ✓ to approve.
4. Click an existing shift (if any) to link.
Or,
to link this request to a new shift, click Add new shift + button > Insert shift timing and Role > Click Add.
The system will automatically create the shift in the Schedule page.
Note: If no shift timings are entered, the shift created will follow the clocked timings.
Reject Unscheduled Shift Requests
In Web app, go to Timesheet > Select the desired time frame and/or Section Staff/Hours to view your Timesheet.
Click on a staff with unscheduled shift request to view the clocked records.
3. Click X to reject.
4. Click Reject. You are done!
Find out how staff can send an unscheduled shift request here!