Contents of this article are applicable to the following users
Tier: NA
Product: EngageAny
Platform: Web
Access Level: Owner & Manager
EngageAny is currently an exclusive feature, please contact our sales or drop us an email at [email protected]
This article will explain to you how to set up your rewards and how your staff can redeem those rewards. Learn more about how employees redeem rewards here.
This guide will cover the following:
StaffAny Fulfilled Rewards (SFR)
Company Fulfilled Rewards (CFR)
Rewards Catalogue
1) To access the Reward Catalogue, select Engage > Rewards.
The rewards catalogue houses all the rewards that your staff can claim with their coins. Here, Owners and managers can manage the rewards staff can see, including creating new rewards, editing existing rewards, and activating/deactivating rewards.
There are 2 kinds of rewards:
StaffAny Fulfilled Rewards: These rewards are managed by StaffAny. No admin work needed from your side! Just select from a wide range of rewards such as E vouchers from various shops. Learn more about it here.
Company Fulfilled Rewards: These rewards are managed by you. You will need to create them and conduct all the necessary administrative work such as approving and giving the rewards.
Adding New CFR
In this section, you will learn how to add new CFRs.
Note: Only owners and managers can add new rewards.
1) To add a new CFR, go to Rewards > Company Fulfilled > “Manage Company Rewards Catalogue.
2) To add a new reward, select “Add New Reward”.
3) For Cash CFR, select “Cash (Linked to PayrollAny)” under Reward Type. For Custom CFR, select “Custom”. Fill in the form with the relevant information. Learn more about pushing this cash CFR into payroll here.
Parameters | Description | Recommendations |
Reward Type | Categories of each reward. By default set to Custom.
2 kinds: Cash and Custom |
|
Reward Name | Name that describes the reward. |
|
Email that the redemption request will be sent to, which notifies Owners that an employee has requested to redeem a reward.
This field will be pre-populated with the email of the person who is creating the reward. | Use an Owner or Manager level email who will be managing the redemption requests. | |
Description (Optional) | A short description on what the reward is. | Give a short description of the reward for your employees to learn more about the reward. |
Upload Image (For Custom CFR) (Optional) | Upload an image for the reward. | Upload an image that describes the reward clearly so that users know what the reward is about.
Upload a square image to get the best resolution. Click here to use a cropping tool. |
Cash Amount (For Cash CFR) | Cash amount of the CFR. This amount will pushed to the selected payroll month upon approving the redemption request. |
|
Quantity | Set the reward’s quantity.
Note: The quantity will decrease every time the reward is successfully redeemed. When the quantity is 0, it will be shown as out of stock, so staff won’t be able to redeem the reward |
|
Coins Cost | Amount of coins needed to redeem the reward. | Set this based on the amount of coins you set in the challenges that you created.
Set cost in either hundreds or thousands. Eg 400 or 4000 |
Access Level | Decide the eligibility of the reward according to the user access levels. |
|
Status | Status of whether the reward is active or inactive. | Set active if you want your employees to be able to redeem the reward.
Set inactive if you are still in the process of setting up new rewards. |
5) Once done, select “Save”. The newly created reward will be displayed in the rewards catalogue.
Edit CFR
1) To edit a reward, select “Manage Company Fulfilled Rewards” > Triple Dot icon > “Edit Reward”.
2) Make the necessary changes. Select “Save” once you are done with the changes.
Set CFR as Inactive/Active
You can set CFR as inactive if you do not want your employees to see the reward on their reward catalogue. Set as active to let employees see them on their reward catalogue.
1) To set a CFR as inactive a, click on “Triple Dot” icon and select “Set Inactive” in the “Active” tab.
2) A confirmation message will appear. Select “Set Inactive” to proceed.
Note: Staff cannot redeem a reward that has been set inactive.
To activate an inactive reward, follow the following steps:
1) Click on the “Triple Dot” icon and select “Set Active”.
2) A confirmation message will appear. Select “Set Active” to proceed.