Contents of this article is applicable to the following users
Tier: START UP, GROWTH, SCALE
Access Level: Owner
A Section can be explained as locations, worksites or planning units in your organisation. For example, outlet A, store A, bar A, kitchen A, front of house, back of house and etc.
You are required to set up an Attendance Method for each section.
Do note that Attendance Method is different from Timeclock Method:
Attendance Method: how employees are scheduled
Timeclock Method: how employees clock in
This guide covers the following:
Types of Attendance Methods
There are three types of Attendance Methods:
Schedule Shift (Most popular option)
1. Scheduled Shift (Most popular option)
Employees have to be scheduled into shifts, to clock in and out of those shifts. Choose this for business units with dynamic weekly or monthly schedules, like Restaurants, Bars, Retail, Events etc.
2. Fixed Shift
Employees have a fixed start and end time they have to report to work every day. Choose this for businesses like Offices, Clinics, Manufacturing, Warehousing etc.
Note: New staff tagged to the section in the middle of fixed shift hours will only be assigned (and be able to clock in) the next full fixed shift.
For a fixed shift rule of Mon-Fri 9 am - 5pm. If a new staff joins on Wed 12pm, he can only clock in on Thu.
3. Flexi Attendance Method
Employees will be allowed to clock in anytime. Choose this if there is no fixed work timing.
E.g. Work From Home, Cleaning or Delivery services, Sales Teams, and Freelancers.
How it works:
When employees clock in, they just need to send an Unscheduled Shift Request under their assigned section. It will be auto approved and reflected in the Timesheet.
Employees need to work a total number of hours in a day, but are flexible with their start and end times.
Most of your staff typically work from 9 am to 6 pm but there are some who work from 7 am to 5 pm. The total time tracked should be 9 hours in total, regardless of their start/end time (inclusive of lunch breaks).
This is often used as an alternative for the Fixed Shift Attendance Method, and is suitable for Offices.
Summary of Attendance Methods
For Flexi Attendance Method on Fixed Hours,
Please set up your OT indication (Use the Daily OT limit to indicate the Fixed Hours Employees should work every day).
Only users with Owner or Manager access levels are able to view the OT indication.
Set Up Attendance Method
In Web app, go to Settings > Click on Sections > Click on the section you want to set up Attendance Method.
Click on Attendance & Timeclock > Click on edit icon.
Select the Attendance Method that is suitable for the selected section.
You are required to fill in working hours.
Click Save. You are done!