Contents of this article is applicable to the following users
Tier: ESSENTIAL, GROWTH, SCALE
Access Level: Owner/Manager
Before processing your timesheet for payroll, we recommend go through this list of checks for your staffs timesheet to check for any potential discrepancies!
This help article covers the following
1. Outstanding issues that require attention
Issues that require attention are indicated with an exclamation mark that follows the number of issues. Without resolving these issues, your timesheet will not be reflected accurately.
The sign below indicates 1 issue requiring your attention
This issue could be one of the following reasons:
Missing Clock out
When staff do not clock out, you are required to fill in their clock out time for them. Otherwise, the hours worked by the staff will not be recorded in the timesheet. Learn how to edit timesheet records
StaffAny has a feature for auto clock-out. Learn more
Pending Leave Request
Pending leaves will not be reflected unless they are approved/rejected.
Pending Unscheduled Clock In Request
When staff clock in for a shift that is not scheduled for them. It is reflected as an Unscheduled Clock In. Without approving these clock ins, the shift will not reflected on the timesheet.
Pending Work More Approval
Work More Approval is a feature to prevent unnecessary overtime, and must be approved before being reflected on the timesheet. Learn how to approve/reject Work More Approval
How to solve it
There is some way to solve the discrepancy:
Web App via Notification
Navigate to Notifications (🔔) in the web app.
Click “Pending Timesheet” or “Leave Request”
Review by clicking on each request card to navigate to the individual timesheets. Open via Notification will trigger the discrepancy filter in the timesheets
Web App via Timesheet
Go to Timesheet Tab in Web App > Select a staff individual timesheet that has a discrepancy (!) status
The discrepancy will be highlighted in red
2. Checking for Absence
Staff who are absent for their shift will be reflected as Abst under the Tag column.
Click on the staff to find out which days they are absent for, and make any due adjustments such as
MC that was not uploaded
Annual Leave that was not recorded
If your staff's actual working hours are more or less than what they are scheduled for, they will be reflected in the timesheet as follows
If actual working hours are more than scheduled, the extra hours will be shown as a red positive number
If the actual working hours are less than scheduled, the missing hours will be shown as a negative value
It is recommended on a weekly basis, Managers will go through each staff individual Timesheet to ensure all clocked hours are accounted for.